A facilitator is a person who helps a group of people to work together effectively. They make sure everyone had a voice and that the discussion stays on track.
Functions of a Facilitator
- Ensure that all participants are heard.
- Encourage and support participation from all group members.
- Clarify and summarize ideas and point of views.
- Monitor and manage the group process.
- Stay neutral and objective.
- Help the group to reach a consensus.
- Bring closure to the discussion.
Benefits of Having a Facilitator
- More effective group discussions
- Increased participation from all group members
- Better decision-making
- Improved problem-solving
- Increased creativity and innovation
- Enhanced team building
Skills of a Facilitator
- Active listening: being able to pay attention to what others are saying and understand their point of view.
- Communication: being able to express ideas clearly and concisely, and to facilitate discussion among others.
- Problem-solving: being able to identify problems, generate solutions, and help the group to reach a consensus.
- Decision-making: being able to help the group to make decisions and to come to a consensus.
- Time management: being able to manage the group's time effectively and to keep the discussion on track.
- Conflict resolution: being able to help the group to resolve conflicts and to build consensus.
- Neutrality: Being impartial and not favoring any particular point of view.
- Flexibility: Being able to adapt their facilitation style to the needs of the group and the situation.
- Patience: Being able to remain patient and supportive even when the group is struggling or frustrated.