The TD Bank requires its staff members to comply with training requirements ensuring quality of service for its 19 million customers around the world. Customer privacy policies are included that are specific to the laws and regulations of the country in which the TD Bank employee is operating.
All employees of TD are required to complete compliance training annually or within 30 days of commencing a new position. Training is centered on TD's code of ethics and in code of ethics for specific business sectors.
Subjects covered during TD compliance training include consumer practice, which all TD employees in retail positions must complete. All TD employees must also complete training that covers privacy, information technology security awareness and anti-money laundering courses.