An associate degree in airline customer service equips graduates with the communication skills, professional image practice and technical training needed for careers in the airline industry. Airline customer service graduates may apply for jobs as reservations agents, ticket agents, gate agents or customer service managers.
A customer service representative associate degree prepares students for career advancement in customer service. Holders of this degree can apply for customer service representative positions in walk-in service centers or call centers. During the degree program, students learn essential skills in telephone and written communication, computer proficiency, data entry, customer interactions and time management.
Some schools offer this degree program as a minor to compliment majors in several marketing, business, hospitality or administrative areas. In the customer service manager program, students learn skills in team building, employee development, customer relationships, problem solving and communication techniques. With this degree, graduates may pursue careers as call center managers, retail managers, bank managers, airport managers or travel agency managers. Associate degree holders in this field may increase their job opportunities by continuing their education in bachelor's degree programs such as business administration or human resources.
Associate degree programs in marketing and sales equip students with knowledge of marketing, sales and advertising. This program focuses on communication skills to develop students' abilitites to express clear and compelling arguments to benefit a product, service or business. With an associate degree in marketing and sales, graduates can pursue positions as retail sales associates, advertising sales agents or customer service representatives. Coursework includes classes in communications, ethics, business law, sales and marketing.
Students in computer support specialist programs learn-to troubleshoot computer related problems and provide technical assistance. They are able to provide customer support and advice on systems, software and hardware. Computer support specialists can install, modify or repair computers and manage computer network systems. This degree program teaches students to use effective verbal and written communication to train end users.