Formulate your specific complaint. Possible complaints are proctoring procedures that deviate from the standard, equipment malfunction, or other situations that violate the creation of a standardized test-taking environment.
Contact the National Council of State Boards of Nursing, or NCSBN, within two weeks of taking the exam. Current contact information can be found on the NCSBN website.
Receive a judgment from NCSBN regarding your appeal.
Find the appropriate contact information for your state/territory's nursing board. You should have already had contact with this agency when you registered for the exam.
Inquire to the board about challenging a test item. Here an "item" generally means a test question and its designated correct answer. Some states have laws or other regulations that require test-takers be allowed to challenge items on the NCLEX exam.
Make your challenge according to the rules laid out by your board, if your board allows it. There could be a fee, depending on your local rules.
Inquire to the NCSBN about its rationale for canceling your test results. Current contact information can be found on the NCSBN website. If your result was canceled without an official judgment that you engaged in irregular behavior, you can appeal the cancellation.
Issue your appeal to NCSBN.
Receive NCSBN's judgment regarding your appeal. If it is found that they canceled your score inappropriately, you can retest for free.