Entry-level employees within wastewater treatment plants typically are provided with on-the-job training, with a high school diploma the only prerequisite. Employees within a wastewater treatment plant can continue their education through associate degree and certificate courses offered through community and technical colleges. Wastewater operators within a wastewater treatment plant are required to gain state certification to perform their duties legally. State certification is awarded at different levels based on an operator's experience and level of education. For example, in the state of New England wastewater management courses are only available to plant operators with a state awarded level 4 accreditation.
Wastewater management training courses are available from higher education institutions or through regional wastewater treatment organizations, such as the New England Interstate Pollution Control Commission. Wastewater management courses typically consist of monthly lectures and seminars totaling around 72 hours of study. Courses cover theories of management across the board of issues faced in wastewater management, including dealing with the public in meetings to improve the use of septic systems that can leach wastewater into ground and surface water if not positioned and maintained correctly.
Included in wastewater management training courses is training in the handling of staff members in wastewater plants. Regional wastewater treatment organizations often provide management courses with content including communication techniques used with members of staff. Managers of wastewater treatment facilities should be trained in and have an understanding of issues and remedies for problems faced by members of the public who use septic systems, which includes being aware of funding options available through government agencies and the successful operation of residential wastewater systems.
Wastewater management training courses often include training for candidates on regulations from state and federal government agencies, which includes state permitting and wastewater regulations, and federally mandated occupational safety and health regulations. Management courses often provide training centered on daily management duties including administrative training in the use of computer software, like Microsoft Excel and Access programs, along with the handling of finances and budgeting options for managers. Management training courses also include education opportunities based upon the processes involved in wastewater treatment techniques, including quality-control practices and data-recording techniques. Information provided during courses also covers advanced wastewater treatment processes such as the microbiology of activated sludge and troubleshooting activated sludge.