1. Summary (Title): A brief and concise title that describes the general nature of the problem.
2. Reproducible Steps: Clear instructions on how to recreate the issue.
- Environment Details: Software and hardware environment details under which the issue was observed (Operating system, browser version, device, etc.).
- Step-by-step: A numbered sequence of actions that leads to the issue occurring.
3. Expected Results: A clear description of what the tester expects to happen for a given input.
4. Observed Results: A description of what actually happened when the steps were followed.
5. Actual and Expected Behavior: Clearly outline the difference between the expected behavior and the actual behavior.
6. Priority Level: Assigning a priority level (typically low, medium, or high) based on the severity of the issue.
7. Screenshot or Video: Attaching relevant screenshots or video recordings that demonstrate the problem visually.
8. Test Environment Details: Any specific conditions or variables affecting the issue.
9. Attachments: Any log files, code snippets, or other supporting data that would help developers understand the problem.
10. Tester Contact: Providing the contact information of the tester who discovered and reported the issue in case developers have follow-up questions.
11. Additional Notes: Any additional information that might aid the developer in understanding the context or potential causes of the issue.
By providing accurate, detailed, and standardized problem reports, testers can help developers efficiently analyze, track, and resolve software issues, thereby facilitating successful testing and development processes.