Type your address in three lines at the top left corner of your letter. Skip a line and type the date. Skip another line and type the address of the superintendent's office in three lines:
Baltimore County Public Schools
6901 Charles St.
Towson, MD 21204.
Skip another line and type "RE:" followed by a few words about the nature of the complaint. For example, if the complaint is about the hot lunch program, type "Hot Lunch Program Issues."
Skip another line and type "Dear Dr. Joe A. Hairston." Skip another line and begin the first paragraph. Provide your name and identify yourself as a parent, teacher or community member, for example. Explain your complaint in a brief sentence. Skip a line.
Explain the complaint in detail, including dates and times. Explain why you consider the problem to be important. For example, you could point to a threat to the community or to the goals of education. Offer examples such as what you consider the inefficiency of the schools' response to gang violence.
Say how and when you would like the problem to be remedied. Include your contact information and invite the superintendent to discuss the matter with you. Close the letter with "Sincerely," followed by your name.
Mail the letter to the address at the top of the letter after making a copy for your records.