Enroll in an online course that trains students in customer relations or service. These courses allow students to learn from home, as well at take the course at their own pace. Research different online customer relations courses to determine costs, course length and requirements. Choose the course that best suits your lifestyle and enroll.
Ask the company you work for (or wish to work for) if they have in-house customer relations training. Many companies offer their own customer service training based on their curriculum, which allows the employees to be trained according to the company's needs. As you will be trained by the company, this method offers more opportunities for growth inside the business you work for.
Obtain books and subscribe to customer relations magazines. Research the various books on customer service online to determine which options are available to you. Subscribing to customer relations magazines allows you to keep up with the current trends and news regarding this field. Some local libraries may also have books and back issues of magazines that you can borrow.
Take a college course from a university that offers a degree in customer relations or customer service management. Many colleges and universities offer these courses, so research your local schools to determine which program best suits your needs. One advantage is that you will receive a diploma that can be added to your resume for future reference. A bachelor's degree can help you obtain a higher-paying job in customer relations, such as a management position supervising other customer service agents.
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