How to Handle Conflict and Confrontation

Conflict and confrontation are unavoidable and, unfortunately, most people must deal with these types of encounters at least once in their lives. Conflicts and confrontations do not have to negative. Whether in marriage, at work or among friends, conflict and confrontations do not have to be harmful. In fact, with the right mindset and approach, they can be learning tools for the future.

Instructions

    • 1

      Decide if the confrontation is worth the time and trouble involved. Sometimes, it is better to walk away from a situation rather than stay embroiled over something trivial. Be the mature person and walk away if the confrontation is silly. If the confrontation is justified, take the time it to consider the circumstances calmly.

    • 2

      Face the fact there is a problem and begin working on it. Discuss issues instead to letting it sit. If you do not discuss your concerns, they will usually fester and build up over a long period of time. Be direct and choose your words, carefully, recommends CNN.

    • 3

      Respect the other person and act mature. Do not yell, scream or do anything else that you will regret. When confronting someone, be calm and composed, not argumentative. Confront behavior and not people. Know the facts and be clear, recommends University of Wisconsin. Walk into the situation with a sense of hope, not hostility.

    • 4

      Mind your manners and be understanding. Treat one other with value. This is especially true in marriage conflicts, where respect is critical. Understand the complexity of conflicts because they arise for a host of reasons, including personal opinions, competition or even jealousy. Realize what is happening, discuss it and work toward solutions.

    • 5

      Work together for a resolution and be willing to compromise. Be open and honest about and work in earnest to find a workable solution. Once a goal is established, things become easier, reports CNN.

    • 6

      Focus on the problem and do not swerve off track. Do not allow the other person to throw off your balance. Keep your cool even if the other person cannot. If you have expressed your feelings calmly and rationally and have not managed to get your point across to the other person, you may need to walk away.

    • 7

      Admit when you have made a mistake or if you are wrong. If you have made a wrong choice or made a decision that turned out to be a mistake, admit it and learn from it.

    • 8

      Find a mediator. When things become too problematic for the two people involved in the conflict to work things out, a mediator can often offer helpful suggestions and resolutions.

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