Research other learning assistance centers. Visit community colleges, colleges and university websites for information about the centers. Study their mission statements. Take notes and gather ideas. Whenever possible, email the centers to arrange times to call or visit. Observe the physical settings, such as lighting, the arrangement of tables and chairs, bookcases, files, and media. Watch the interaction between the students and educational staff. Ask questions about what is working at each center and what needs improvement.
Outline goals and objectives for the learning assistance center. Work with colleagues to identify goals and objectives specific to your institution. Finalize these goals during a series of meetings and presentations. Work with the institution's staff, instructors, administrators and legal department so that the center complies with local, state and federal guidelines, laws and funding regulations. Review the school's mission statement and make sure the goals for the center are compatible with it.
Set up operational plans for the center. Meeting the goals and objectives and obtaining funding will require thorough documentation. Create technology to handle the paperwork as easily, quickly and efficiently as possible. Ensure that all documentation is available through electronic worksheets and data banks. Consult with colleagues on campus and outside professionals about planning for staff, work spaces and materials. Ask who, what, when, where, why and how much. As your planning develops, have the flexibility to adjust to changing conditions. Document everything.
Make the learning assistance center into a reality. Design a schedule of classes and workshops. Determine ways to staff the center and the various responsibilities that workers will have. Provide guidelines for instructors and tutors so everyone knows the procedures for meeting the center's goals and objectives. Plan communication methods, such as meetings and electronic forums, to discuss what is working and what needs adjustment. Develop surveys for the students to gather information about how the center is performing. Keep the channels of communication open. Allow everyone to do his part.