Microsoft offers six certifications in three subject areas, including applications, developer and installation and configuration and deployment. To obtain Microsoft CRM certification, a candidate must successfully complete one required subject exam and two elective exams.
Microsoft CRM certification is available for Microsoft Dynamics CRM 4.0 in 2010, according to Microsoft Learning. The certification has a limited lifespan, ending when Microsoft ends mainstream support for Dynamics CRM 4.0. An upgrade exam will allow previously certified professionals to become certified for the successive version of Dynamics CRM.
Becoming certified as a CRM professional allows an IT professional to show his knowledge and experience. Once certified, candidates can use Microsoft logos on resumes and business cards, and also gain access to a global network of Microsoft certified IT professionals.