Measure students' reaction to the courses they participate in with end-of-the course evaluations for the courses offered and the instructors leading them. Develop a short questionnaire that can be delivered to students electronically after they complete their work.
Think of questions that will provide data about services or performances that are important to the overall success of the college or university. Design the questionnaire like a series of narrative statements written in the first person imperative such as, "I would recommend this class to a friend in my degree program," or "The instructor was thoroughly knowledgeable about the subject matter." Measure the effectiveness of instructors' ability to engage and teach students with questions like "The professor encouraged students to participate in online discussions," or "The professor was available for my questions." Use an online survey service to prepare and distribute your questionnaire.
Decide on a scale for your questionnaire and mark it clearly on the electronic form so that students understand how to properly communicate their opinions and experience with the class. Place a scale of numbers, such as those that range from one to five, beneath each statement. Write a description of the scale and post it at the top of the questionnaire. This could say, "Read each statement below and select the bubble that best communicates your agreement with the statement. 1 = totally disagree; 2 = disagree somewhat; 3 = neither agree nor disagree; 4 = agree; 5 = totally agree."
Include a space for comments where students can write their own thoughts and suggestions about the course or instructor. Consider the importance of a field that allows students to comment on aspects of the course or instructor that you might have left off your questionnaire statements.
Collect all evaluations and record the data into a statistical program. Look for trends in the data that indicate changes that can be made to better meet student needs.