SharePoint allows its users to build collaborative websites and share information. For instance, a workgroup might create a collective website to keep everyone updated on the progress and status of a marketing campaign. Access controls can be assigned to the appropriate stakeholders so that unwanted changes cannot be made. The SharePoint platform integrates seamlessly with familiar software tools like Microsoft Word and web browsers, so the learning curve is minimal for employees. Instruction should give the trainee a clear picture of how these new websites can be integrated within the existing framework of business processes.
A SharePoint website provides a central repository for schedules, change requests, action items and budgets for a project. While employees may already have fluency in creation of these documents, SharePoint regulates access, version control and content approval of these documents, ensuring that everyone on your team stays on the same page. Adequate training should explain how to implement SharePoint's system of policies and procedures smoothly in an organization.
Besides regulating version control, SharePoint allows for users to jointly develop documents. Alongside critical documents, such as the budget, wikis may also be created to discuss ongoing issues with a project. For instance, a public discussion in an online forum may disseminate information that formerly might have been restricted to a private email exchange. As with the previous features, SharePoint is only as effective as the trainee who can explain its benefits to decision makers and subordinates.
Certain business processes have a tendency to clog your email inbox. For instance, a vacation request might involve a dozen email exchanges. Expense reimbursements often occupy valuable time that would be better spent on getting work done. SharePoint allows power users to establish automated business processes for common workflows. A SharePoint class should allow trainees to make a definite list of business processes that can be automated through the software.