According to the RBCS Group (in affiliation with the Institute of Hotel, Cargo & Tourism Management), "The IATA/UFTAA programme jointly offered by International Air Transport Association along with the United Federation of Travel Agents' Association [UFTAA] is the most complete travel and tourism training programme designed for those who wish to start a career in the travel and tourism industry or upgrade their professional competence."
As one of the basic courses in the list of IATA-approved certification courses, the course content for the IATA/UFTAA Foundation Diploma includes Geography in Travel Planning, Travel and Tourism Products and Services and Air Fare Ticketing. The course combines textbook and e-learning materials. The modules in the foundation course provide understanding of the travel and tourism industry, the importance of exceeding customer expectation and the role of technology in the travel industry.
The Introduction to the Airline Industry course is a course that the IATA offers. It serves as both an introductory and a prerequisite course to other IATA courses, and is purposefully designed to provide a further foundation for individuals interested in starting a career in the airline industry. The course content provides learners with a thorough understanding of the history, current scale and scope of the airline industry, as well as the duties of key airline personnel.
The IATA Diploma in Aviation Studies course is offered through distance learning over a three-year period, which means no classroom attendance is required. Elective course materials come in textbook and e-book formats. Students must complete courses in four other IATA-approved courses (three of which are Introduction to the Airline Industry, Airline Marketing and Aviation Security Awareness) in order to be eligible to apply for the IATA Diploma in Aviation Studies course.
Airport Strategic Management is a classroom-based IATA course that is highly recommended for business strategy airport managers and airport authority representatives. The course offers learners a thorough education in the best management practices regarding modern commercial airports serving diverse airport clients. Once the course is completed, participants will be able to develop airport strategies, manage performance and execute facility and operational planning.