Print a copy of your FAFSA, or Free Application for Federal Student Aid. Review the information and make sure that you entered your school code. If you do not enter your school code, your FAFSA will not be sent to your school. Also verify that you specified whether you will be living on or off campus and attending school part-time or full-time.
Find your financial aid award letter. You will need this when you talk to a financial aid advisor or someone in the student accounts department.
Determine the price of your college tuition. Tuition varies by person. Non-residents are charged higher fees. Also, there is a different price for students enrolled half-time versus those who are enrolled full-time. Full-time enrollment is 12 credits.
Investigate what is missing or what has not yet posted to your account. Some scholarships send their checks late, so it takes longer for the funds to appear in your student account.
Determine if you received any late fees because of the error. Any fees received due to an error outside your control should be reversed and the amount credited back to your account.