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How to Compare Industrial & Health Care Quality Models

Both the industrial realm and the health care realm have quality models that they must follow in order to make sure they are providing the products and services that are required according to regulations. However, due to the difference between industry and health care, their quality models are very different. If you were to compare the two, you would have to understand the difference so you could make an accurate comparison.

Instructions

    • 1

      Look at both fields' definitions of what is meant by quality, to make sure you understand the differences between the two -- quality means something different in both. In industry, quality refers to the objects that are being made or manufactured, and how they compare to similar objects made by other companies. In health care, quality means the quality of the care, not of the products that are offered.

    • 2

      Focus on how quality is measured in both fields. In the industrial field, quality is measured by the amount of product that is made correctly and uniformly, and how much of it is sold. They also look at the products and whether or not they are returned or consumed as is. However, in the health care field, quality is measured as the number of patients who are pleased with their care and who receive good care. This is a different view on quality.

    • 3

      Understand what different levels of quality mean. In industry, the different levels of quality can mean that the company isn't making enough money, or that customers are going somewhere else to get the products that they desire. In the health care industry, however, different levels of quality mean not only that the patients might go somewhere else, but if the correct level of quality is not achieved, it could very well mean that the patients do not survive.

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