Get comfortable with your computer. You need to be able to use most basic computer software, such as Microsoft Word and Quicken, and may be required to use your computer to book class excursions, such as field trips. As a records clerk, you will also be required to manage important student information, such as addresses, birth dates and parental contact information.
Develop strong people skills. One of the primary obligations of a records clerk is to interact with students, parents and educators on a regular basis. In addition to in-school personnel, you may also be required to contact other schools to request transcripts.
Offer valuable information to parents who call your office or who drop in with questions about their child's records. Parents may be confused about how to transfer their child to another school or how to obtain a copy of grades. Be polite and to-the-point when dealing with parents.
Update information frequently to ensure that students' information is current. In addition to educational information, you may also be required to keep a record of each student's health information, including recurrent illness or vaccination records.