Internal Stakeholders:
* Students: They are the primary users, needing access to their transcripts, grades, enrollment information, financial aid details, and other personal data. Their concerns center on accuracy, privacy, security, and ease of access.
* Faculty: Need access to student rosters, grades, attendance information to manage their courses effectively. They need the system to be reliable and efficient for their workflow.
* Academic Advisors: Reliance on the system for student academic progress tracking, advising and course planning. Accuracy and up-to-date information is crucial.
* Registrar's Office Staff: Responsible for maintaining the system, managing data, processing enrollment, issuing transcripts, and responding to inquiries. They need a robust, user-friendly system with efficient data management tools.
* Financial Aid Office Staff: Use the system to manage student financial aid, track disbursement, and ensure compliance with regulations. Accuracy and integration with other financial systems are key.
* IT Department: Responsible for the system's infrastructure, maintenance, security, and upgrades. They need to ensure system uptime, data integrity, and compliance with security standards.
* Department Heads/ Deans: Need access to aggregate data for departmental planning, resource allocation, and performance evaluation.
External Stakeholders:
* Parents/Guardians (of underage students): May have access rights to their child's records, depending on university policy. They are concerned about their child's progress and the security of their data.
* Prospective Employers: May request transcripts as part of the hiring process. They need accurate and easily accessible information.
* Graduate Schools/Other Universities: May request transcripts for admissions purposes. They rely on the system's accuracy and reliability.
* Government Agencies: May require access to student data for compliance reporting (e.g., Title IX, FERPA). They are interested in ensuring data accuracy and adherence to regulations.
* Accreditation Bodies: Assess the university's compliance with standards, partly relying on the integrity of the student records system.
* Vendors/System Developers: Responsible for developing, maintaining, or providing support for the system's software and hardware.
The specific needs and interests of each stakeholder group must be considered during the design, implementation, and maintenance of the student records system. Failure to address these needs can lead to inefficiencies, errors, security breaches, and legal issues.