- Respond to incoming phone calls and emails in a professional manner.
- Set appointments, schedule meetings, and manage calendars for faculty and staff.
- Prepare and distribute meeting agendas, minutes, and reports.
- Handle confidential and sensitive information with discretion and professionalism.
- Provide administrative support to faculty and staff by completing tasks such as photocopying, mailing, and filing.
- Maintain and update student records and files, including transcripts and enrollment information.
- Provide customer service to students, faculty, and staff, and answer questions about academic policies and procedures.
- Assist with special projects and events, such as open houses, orientations, and registration periods.
- Use software and technology efficiently to complete tasks and manage information.
- Collaborate with other administrative staff to ensure smooth functioning of the office.