- Emphasis on efficiency and productivity
- Focus on job specialization and division of labor
- Based on time and motion studies to determine the most efficient way to perform a task
- Uses incentives to motivate workers to be more productive
- Ignores the human element of work and can lead to worker dissatisfaction
Human Relations Theory
- Emphasis on the individual and their needs
- Focus on building positive relationships between managers and employees
- Based on the belief that happy and motivated workers are more productive
- Uses job enrichment and other methods to create a positive work environment
- Takes into account the social and emotional aspects of work and can lead to greater job satisfaction and motivation
Which is better?
There is no easy answer to this question. The best approach to management will vary depending on the specific organization and its goals. Scientific management theory is more effective for tasks that require little creativity or innovation and where efficiency is a top priority. Human relations theory is more effective for tasks that require teamwork, collaboration, and problem-solving skills.
In general, a combination of both approaches is often most effective. By leveraging the strengths of both scientific management and human relations theory, organizations can create a work environment that is both efficient and productive while also satisfying the needs of individual employees.