Compile a group contact list as soon as your group is formed. Include email addresses, phone numbers, instant messenger user names and location/time zone information. It may also be helpful to include a note about the best times and best days of the week for scheduling chat sessions, conference calls or other synchronous meetings.
Divide the work, delegate tasks and define roles. These steps are crucial to group success. Determine what roles need to be filled, and set clear expectations for each. Depending on the parameters of the assignment, possible roles include but are not limited to researcher, editor or proofreader, bibliographer, compiler, writer and group leader.
Determine individual and group deadlines, and set due dates. Be realistic in doing so, and leave extra time for emergencies. It's one thing to put off work that your own grade depends on -- it's another to do that when others are depending on you. If a project is due on the 10th, do not wait until the 5th to figure things out.
Use netiquette, and be polite. Ask for clarification, and don't assume you have a clear understanding of the writer's intent if you're feeling defensive. Keep in mind the lack of facial expressions, body language and tone of voice that are inherent to online discussions. Remember, there is another person on the other side of that screen with feelings reading your words. Sarcasm does not translate well, and, unfortunately, humor can easily be misinterpreted, too. Don't be afraid to use an emoticon, such as a wink or smile.
Make communication a priority. If you have a problem or crisis, let your group know so they are aware or can even help. Lack of communication will only make things worse. Distance students tend to be understanding when life gets in the way, but they also get frustrated when someone doesn't let them know what's going on. It's easy to feel alone in cyberspace, but you are most definitely not. And, remember to check in with the group at least once a week. At a minimum, post your progress, questions or conflicts pertaining to the assignment, and check to see if anyone needs help.
Celebrate diversity -- some people may not have the same expectations, background or experience as you. In addition, remember that life happens, and you do not know everyone's individual situation. They may be having some type of crisis, so be understanding. In addition, it's easy to get set in your own ways, your own study habits and your own writing process. When working with a group, it is important to remain flexible and be willing to adapt to the learning styles of others.
Take advantage of all that technology has to offer -- chat rooms, instant messaging, email, asynchronous discussion boards, texting and phones are great methods to keep in contact. Use document tracking, shared workspaces and online whiteboards. Consider PowerPoint presentations, videos, slide shows and other software that aids in project presentation.