Locate the physical address and telephone number for the state CNA registry of the state that you are registered in. This information can be found by clicking the "Contact" link below.
Check your state's registry website before going any further. Some states, such as Nebraska, allow you to verify your certification online, assuming verification is all that you need. Your state's registry website can also be found by clicking the "Contact" link in the Resources section.
Visit the registry office if it is within driving distance. This is only necessary if you are unable to get verification online. If the office is not within driving distance, call the registry's main phone number. Most of the numbers will take you to an automated system. Make sure to have your registry information, such as certification number, handy. If you do not have your certification number, your social security number should suffice. Follow all of the prompts until you are given the option to get a copy or proof of your CNA certificate. The prompts will vary from state to state.
Make sure to have a credit card handy. Fees will vary from state to state, but there will usually always be a fee associated with getting a copy of your certificate.
Enter all of the information that the prompts request once you are given the option to receive a copy of your certification. The prompt will let you know when to expect your copy to come in the mail. While this varies from state to state, your copy shouldn't take more than 2 weeks to arrive. If you need a copy by a certain date, make sure to plan accordingly with this time frame.