What is a summary of the happy path?

Happy path refers to the most direct and trouble-free flow of events in a process. It represents the ideal customer journey, where users encounter no roadblocks or challenges and achieve their goals seamlessly.

For instance, in an e-commerce website, the happy path might be the process of users browsing products, adding them to the cart, checking out, and making the payment without encountering any errors or unexpected issues.

Focusing on the happy path is essential in designing user experiences because it ensures that the user journey is as smooth and straightforward as possible. By identifying and eliminating potential pain points and obstacles, businesses can enhance customer satisfaction and increase the likelihood of users successfully completing their desired tasks.