Navigate to the BBC website (see link in Resources section), and scroll to the bottom of the page. Click on the "Learning English" tab, then click on "General & Business English." At the bottom of the page under the "Other Series" tab, click "Talking Business." Choose Module One, entitled "Telephone." Five different telephone conversation topics appear, arranged from easiest to most difficult. Click on "Connecting," then read the introduction.
Read the first section of the page, entitled "Think." Keep an English translation dictionary handy for terms that may be too difficult to understand. For extra practice, BBC.com suggests writing down your ideas as well.
Listen to the audio conversation two to three times. Play the audio an additional time for further comprehension if needed. Colorado State University lists listening as the most used of the four skills essential for learning English. Repeat the audio conversation two to three times. Most adults learning the English language consider speaking as the main goal, according to Colorado State University. Click on the box entitled "Language Expert." This page provides a detailed explanation of the multi-word verbs.
Read the conversation below the "Check Understanding" section. Download the audio and scripts. Practice the conversation with a friend. After reading through the conversation, change roles. Colorado State University reports that role-playing will further the understanding of both parts of the conversation.
Take the quiz using the flash or text version. Click on the "What's Next" tab and begin learning the next phase of telephone English.