Continuing Education Requirements for Insurance Adjusters

Insurance adjusters investigate claims by inspecting damage, interviewing witnesses and reviewing medical and police records. Adjusters use the knowledge to decide how much the insurer should pay for the claim. Licensing requirements vary by state for insurance adjusters. Some states don't require a license at all, and others require hours of training and completion of an exam. After receiving your license, some states require continued education to maintain the license. Continuing education can be achieved in various forms. The training helps adjusters learn how new laws affect claims, understand new prescription drugs that can affect health and life claims and study industry ethics.
  1. Classes

    • States requiring continued education assign a minimum number of credit hours that need to be completed within the renewal cycle (every one or two years). Required hours range from 20 to 30 hours. Portions of the hours can be tailored to study the adjuster's specialty, but other hours need to focus on ethics and consumer protection. Of the minimum hours, insurance adjusters can take courses from accredited organizations in person or online. Courses must be certified by your licensing state, or you can take a "qualifying" course. According to the Texas Department of Insurance, qualifying courses include credits offered "by accredited colleges, universities, or law schools," "part of a national designation certification program," "approved for classroom, classroom equivalent, or participatory credit" authorized by a state bar association, or "certified or approved for continuing education under the guidelines of the Federal Crop Insurance Corporation."

    Workshops

    • Beyond classes, insurance adjusters can continue their education for credit by attending educational seminars and workshops. An example of a seminar includes when a group of claims adjusters, led by an accredited instructor, meet to share perspectives on distinguishing when a claim is true or false. Adjusters can also attend training workshops provided by their employers. These workshops can feature approved instructors or purchased multimedia that trains viewers with videos and exercise materials. Workshops can range from one to three day events. Topics can vary from industry and legal changes to how to better write insurance estimates.

    Association Memberships

    • Insurance adjusters who are active members of a professional association can earn up to four credit hours just for participating in the organization. The Texas Department of Insurance defines professional associations as nationally recognized in the industry and a non-profit entity in existence for at least five years. Credit-worthy activity in a professional association includes reviewing educational materials provided by the organization and attending instructive presentations sponsored by the association.

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