Set several performance objectives for the university communications audit. These objectives should detail what you hope to learn or accomplish by completing the audit. For example, you might be focused on auditing internal communications among university staff members, or you might be more focused on how the university's educators communicate with students.
Decide how long you plan to audit the university communications. This audit can last from a week or two to several months or years. The longer you audit, the more dependable the data you collect are likely to be.
Collect relevant communications data from the university during the audit. For example, if you are auditing email communication between the education faculty and the administrative staff, you would need copies of all email communications that took place on the university server between these two groups during the time frame of the audit.
Observe communications for which there is no record, such as staff meetings, meetings with students or phone calls. Take detailed notes on these observations. If you or a member of your team cannot be present for all of these communications, choose a smaller sample from these meetings or use recording devices.
Compile the data. Once the audit is complete, you need to compile the data in a meaningful way according to your performance objectives. For example, if one performance objective was to determine how well the education staff listens to the needs of students, then indicators of effective and ineffective communication should be noted as you compile communication data between students and professors.