How do I Configure MSU Voicemail?

Configuring Michigan State University voicemail is necessary for students living in select dormitories on the campus in East Lansing, Mich. Room phone lines and voicemail are available in the following dorms and apartments: Owen Hall, Van Hoosen Hall, Cherry Lane Apartments, Spartan Village Apartments and University Village Apartments. The MSU voicemail system is configured so that each resident in a dorm or apartment has an individual voicemail box that is valid for the entire academic year.

Things You'll Need

  • Landline phone
  • Residence in Owen Hall, Van Hoosen Hall, Cherry Lane Apartments, Spartan Village Apartments or University Village Apartments
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Instructions

    • 1

      Dial "2-9100" from your dorm or apartment phone that is connected to the MSU phone network.

    • 2

      Enter the temporary password to gain access to the voicemail setup tutorial. The temporary passcode is "772789." The numbers refer to the MSU mascot, Sparty. If you live in a multi-resident dorm or apartment, press a number that corresponds with one of the unused mailboxes that is still available when prompted.

    • 3

      Enter a new password ranging from four to 10 digits when prompted by the voicemail setup system. The password can be anything of your choosing, but easy-to-guess passwords like "0000" and "1234" are not accepted by the system. Press the "#" key after entering your desired password.

    • 4

      Record a voicemail greeting of 30 seconds or less that identifies your voicemail line to callers when they dial your room or apartment phone number. After recording the greeting, press the "#" key to save your entry.

    • 5

      Record your name at the next prompt and press "#" when done recording your name. This is used to identify your mailbox among the others that are connected to your line. While all users must configure this setting, it is most relevant to students living in multi-resident dorm rooms or apartments. After pressing "#," configuration is complete.

    • 6

      Dial "2-9100" to access your voicemail after completing setup. Once you enter your four-to-six digit password, you are taken to the MSU voicemail prompt. Press the "8" key to access voicemail options. If you need to change the password, press "7" at the next prompt or press "6" to change the name recording on the voicemail system.

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