What Do I Major in for the Front Office of a Hospital?

The front desk of a hospital is like the command center of a vast operations unit. People working at the front desk answer questions about patients, route phone calls and direct walk-in patients to the right place. In some smaller hospitals, front-desk workers may make appointments, file insurance claims and create invoices. Those working at the front desk of a hospital may be called medical assistants, medical administrative assistants, medical secretaries or medical receptionists.
  1. Educational Requirements

    • Medical assistants and medical secretaries do not have to complete a formal education program to begin work, according to the U.S. Bureau of Labor Statistics. Though most have at least a high-school diploma, they do not have to have a college degree. The U.S. BLS says that most medical assistants and medical secretaries learn through on-the-job training. Those working in these positions do not have to be licensed or to meet additional requirements.

    Degree Options

    • Though a degree is not required, those who complete a formal educational program can increase their career opportunities by making themselves more competitive for jobs and increasing their earnings potential. Options are available to earn a diploma, certificate or associate degree. The "major" for these programs varies, including administrative medical assistant, medical assistant, medical secretary, medical receptionist and medical front office manager. Since no formal degree program is required for the job, completing any of these programs gives job applicants an advantage.

    Time to Degree

    • Typically, diploma and certificate courses take less time to complete than an associate degree. Most associate degree programs take two years to complete, and they can be completed at a community college, technical institute or online school. Most diploma and certificate programs can be completed in as little as nine months to one year, though some can take longer. Diploma and certificate programs are typically designed for those looking for quick entry into the workforce, and often include flexible scheduling options, such as night and weekend classes.

    Areas of Study

    • Diploma and certificate programs typically focus on practical skills and quick entry into the workplace, while associate degree programs include more liberal arts courses for a more well-rounded education. Course work in any medical assisting program will include training in medical terminology, insurance coding, medical writing, medical transcription, medical law and ethics, computer applications and customer service. Associate degree programs include additional course work in the sciences, English and the humanities.

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