* The unnamed florist who is the main character and whose thoughts and feelings we experience through the story.
* The various customers who come into the flower shop, each with their own unique stories and emotions.
The story takes on a more impressionistic approach, immersing the reader in the florist's world without a definitive voice guiding the narrative. This allows for a more nuanced and intimate exploration of the characters' emotions and the power of flowers to communicate unspoken feelings.