1. Which of the following is NOT a key component of workforce management?
a) Forecasting
b) Scheduling
c) Time tracking
d) Talent management
2. The process of determining the number of employees needed to meet the organization's objectives is known as:
a) Forecasting
b) Scheduling
c) Time tracking
d) Talent management
3. Which of the following methods can be used for forecasting workforce demand?
a) Judgmental methods
b) Statistical methods
c) Activity-based methods
d) All of the above
4. Which of the following is NOT a factor to consider when scheduling employees?
a) Employee availability
b) Employee preferences
c) Legal requirements
d) Customer demand
5. Which of the following scheduling methods assigns employees to shifts based on their availability and preferences?
a) Fixed shift scheduling
b) Rotating shift scheduling
c) On-call scheduling
d) Flexible shift scheduling
6. Which of the following is NOT a benefit of effective workforce management?
a) Reduced labor costs
b) Improved customer service
c) Increased employee satisfaction
d) Reduced employee turnover
7. Which of the following is NOT a type of time tracking system?
a) Manual time tracking
b) Electronic time tracking
c) Biometric time tracking
d) Activity-based time tracking
8. Which of the following is NOT a talent management strategy?
a) Recruiting
b) Training and development
c) Performance management
d) Employee retention
9. The process of identifying and developing employees with the potential to assume leadership positions is known as:
a) Succession planning
b) Talent management
c) Training and development
d) Performance management
10. Which of the following is NOT a best practice for workforce management?
a) Involve employees in the decision-making process
b) Use data to drive decisions
c) Be flexible and adaptable
d) Ignore legal requirements