1. What happened: This section provides a factual description of the event or operation. It's a chronological account of what occurred, sticking to the facts without analysis or judgment. It should include relevant data, timelines, and key decisions made.
2. What went right: This section identifies successes, positive aspects, and things that contributed to the successful completion of objectives. It highlights best practices and areas of strength.
3. What went wrong: This section focuses on identifying mistakes, shortcomings, areas for improvement, and what contributed to failures or near misses. It's crucial to be honest and objective, focusing on identifying the root causes of problems rather than placing blame.
4. What to do differently next time (recommendations): Based on the analysis of what went right and wrong, this section proposes concrete steps for improvement. This includes specific, actionable recommendations to enhance future performance and avoid repeating mistakes. These recommendations should be measurable and achievable.