Assess each adult individually and identify her area of weakness, and what she wants to improve. A person, may, for instance, have a new job that requires her to give presentations. She may lack confidence in her ability to communicate in this way. Aim to bridge the gap between where she is now, and where she wants to be. Involve the adult learner in devising a structured action plan to improve her skills.
Teach the adults about verbal and nonverbal communication and how each is interlinked and important. Use role play to reinforce your teaching. Use a simple exercise, such as asking one student to communicate important information to another, who has been instructed to look away and act bored. Use the role play exercises as a springboard for discussion and feedback. Discuss all the different methods of communication and the advantages and disadvantages of each.
Set small individual and group tasks that involve the students giving presentations to the group. Give supportive feedback. Use equipment such as audio and video recording to make lessons more animated and interesting. Ask the students to both discuss and debate issues in the news; explaining the difference between a discussion and a debate.
Improve the students' written communication skills by setting homework tasks, such as writing essays, short stories, and reports. Teach the students about the different types of written communication, such as a memorandum, or a report.