1. Identify the Hold: First, find out *why* there's a hold on your account. Contact the registrar's office or student accounts office at your college. Common reasons for holds include:
* Unpaid Fees or Tuition: This is the most frequent reason. You'll need to pay the outstanding balance in full.
* Outstanding Library Fines: Pay any overdue library fines.
* Incomplete Financial Aid Forms: Complete and submit any missing paperwork required for financial aid.
* Unreturned Library Materials: Return any borrowed books or other materials.
* Disciplinary Actions: This is less common but possible. You'll need to resolve the disciplinary issue.
* Missing paperwork: There may be a form or some other document the university needs.
2. Resolve the Hold: Once you know the reason for the hold, take the necessary steps to resolve it. This may involve paying bills online, visiting the bursar's office in person, or contacting the relevant department (library, financial aid, etc.).
3. Verify the Hold is Removed: After resolving the issue, contact the registrar's office or student accounts office to confirm that the hold has been lifted from your account. It might take some time for the system to update.
4. Request Your Transcript: Once the hold is removed, you can request your official transcript through the college's online portal or by submitting a paper request form. There will usually be a fee for this service.
In short: You cannot get an official transcript with a hold on your account. You *must* resolve the issue causing the hold first. Contacting your college's student accounts or registrar's office is the crucial first step.