1. Identify the Issuing Institutions:
* Pre-University Certificate: Determine the name and contact information (address, phone number, email, website) of the college or pre-university institution that awarded the certificate.
* Degree Certificate: Similarly, identify the university or college that awarded your degree.
2. Check the Institution's Website:
* Most institutions have a dedicated section on their website dealing with lost or damaged certificates. Look for information about the procedure, required documents, fees, and contact information for the relevant department (e.g., registrar's office, alumni office).
3. Contact the Institution Directly:
* If you can't find the information online, contact the registrar's office or a similar department responsible for issuing certificates. Explain your situation clearly and politely. Be prepared to provide identifying information.
4. Gather Required Documents:
* Institutions typically require proof of identity. This might include:
* A copy of your government-issued ID (passport, driver's license).
* A copy of your previous enrollment records (if you have them).
* Possibly other supporting documents. Ask the institution what they need specifically.
* Be prepared to pay applicable fees.
5. Submit Your Application:
* Follow the instructions provided by the institution. This may involve:
* Completing an application form (either online or in person).
* Submitting the required documents (either in person, by mail, or electronically).
* Paying the required fees (usually by mail, online, or in person).
6. Allow Sufficient Processing Time:
* Obtaining a replacement certificate takes time. Be patient and follow up if you haven't heard back after a reasonable period (check their estimated processing time).
7. Consider Legal Requirements:
* In some regions, you may need to file a police report documenting the loss of your certificates. This might be requested by the issuing institution. Contact them to confirm if this is necessary in your case.
Important Note: Be wary of fraudulent services claiming to provide replacement certificates. Always contact the official issuing institution directly. They are the only legitimate source for true copies of your certificates.