* His initial judgment of Heathcliff: Lockwood initially judges Heathcliff harshly, viewing him as a cruel and brutish figure. This judgment is based on limited interaction and fueled by the prejudiced views of the other inhabitants of Wuthering Heights. He doesn't understand Heathcliff's background, motivations, or the pain that has shaped him.
* His hasty and uncharitable actions: Lockwood's behavior, especially at the beginning, is marked by impulsiveness and a lack of consideration for others. He allows his personal discomfort to overshadow the needs of others, such as when he dismisses Catherine's request for a bed, or when he rudely refuses to speak with Heathcliff. These actions contribute to the perception of him as cold and uncaring.
* His inability to fully comprehend the complexities of the situation: Lockwood is an outsider to the world of Wuthering Heights. He doesn't understand the history of the families, the passionate love and bitter hatred that drive their actions, or the emotional weight of their past. This lack of understanding leads to misinterpretations and a biased perception of the characters, including Heathcliff.
Furthermore, Lockwood's claim of being "undeservedly" labeled as heartless highlights his own struggle with self-awareness and the limitations of his own perspective. He recognizes his initial misjudgment but struggles to fully grasp the depth of the situation. His narration serves as a window into the intricacies of the story and his own internal conflict with self-reflection and understanding.
Ultimately, Lockwood's journey through the events of Wuthering Heights forces him to confront his own prejudices and shortcomings, leading him to a more nuanced and compassionate understanding of the characters and the complexities of their relationships.